Boutique Hotel · Bitlis
The property was primarily visible via OTAs like Booking.com — high commissions, no owned guest data, no consistent brand presentation. Room requests and restaurant reservations were fragmented across phone, WhatsApp and third parties. A central digital sales channel converting Bitlis travellers (TR/EN) directly into bookings was missing.
Instead of a classic brochure site, a multilingual booking platform on Supabase + React. Core: an availability engine with room categories, pricing logic and date intervals. Editorial layers (blog, FAQ, gastronomy) run as independent content domains so SEO traffic from topics like history-of-Bitlis or Bitlis-culture converts. Row-level security cleanly separates public content, booking inquiries and internal admin.
TR/EN routing with localized URLs, live availability check (check-in/out, adults, children), three room categories with detail pages and deep-link reservation, blog module with cover storage, FAQ system, restaurant and brand-story sections, live chat widget for support.
İnci Palace now owns a proprietary sales channel — brand-led presentation, direct booking path and independent content authority for Bitlis-related queries. The foundation to reduce OTA commissions over time and reclaim guest data.
